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Lesson 3: Defining your AI Agent's Use Cases & Flows

How to design your AI Agent's Conversational Flows

Navigating the Blueprint of User Interaction

Welcome to Lesson 3 of our AI Agents Course. Today, we focus on translating user needs into structured conversational designs. This session is crucial for anyone aiming to craft AI-driven interactions that not only engage but also deliver on user expectations effectively.

What to Expect:

In this lesson, we dive deep into defining and mapping out use cases for your AI Agent. You’ll learn how to identify the goals your users have and how to design AI interactions to achieve these goals. We’ll guide you through creating detailed conversational flows that outline the exact steps your AI Agent will take to assist users.

By the end of this lesson, you will have a clear understanding of:

  • How to pinpoint and define user goals that your AI Agent will address.

  • The methodology to translate these goals into detailed and effective conversational flows.

  • Techniques to ensure that these flows are both logical and capable of delivering a satisfactory user experience.

TIP: Focus on crafting a rough draft of your onboarding flow. At this stage do not worry too much about perfection or even having good copywriting or design.

Time: 20 Minutes

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